We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 30 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I love the cup as it is cute, but was disappointed it is not microwave safe. I know I should have read more closely but still I am pleased with purchase.
its adorable. the saying at the bottom is the perfect pick me up after a nice hot cup of tea. its large and just really classy i love it
This cup is so ADORABLE! It is so fun and festive with all of its gold spots and accents! It has a low profile so it doesn't tip over easily, but it still hold more liquid than I thought it would. My daughter, who wears cat-ear headbands always wants to use this mug for her hot tea or hot chocolate, but I've usually beat her to the punch, so I'm thinking I should order another one. Would make a great gift as it comes in a nice Pinky Up box to wrap. I have washed it in my dishwasher several times on the top rack, and it has come out fine every time. I am careful when placing it upside down due to the "ears." I was most worried about the gold coming off, but so far, so good. Inside the cup, on the bottom, it says "BE WILD," so it helps me seize my day!
This mug is super adorable and comes in a cute little box as well. I didn't even realize it had the cute saying on the bottom of the inside until it arrived. I got it in pink, so don't have any of the color issues that the pink/white mug orders had. Can't wait to gift this to my sis in-law, I think she'll love it! Was a slightly lower price when I ordered, so I recommend the honey browser plug-in so you can see what the price has been on the item historically and make sure you're getting a good deal.
This cup is just so adorable! Im so glad I got it.
Looooove this little mug! The color is a beautiful blush, as pictured, and the ears/handle have stayed gold despite many, many uses. It is definitely not microwaveable (which it states on the mug) and I wash it by hand per the recommendation (I wash everything by hand and this is super easy to clean so it's not a nuisance for me.) Would make a great gift for others or yourself.
I bought this for my 5 year old who has been drinking coffee since she was 2. She loves this mug and I must admit it is super cute. This mug is easy for her to handle even with the odd shaped ears. This makes her morning happy.
My daughter loves this cup. She's uses it for everything. Mostly cold stuff. I was surprised by the quality of it. We've put it in the dish washer and it doesn't fade either.