We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Top picks just for you
This product really does work. I use it all the time. I no longer have to plan 2 days ahead of time. Most things out of the deep freeze only take 2 hours to thaw. I like mine so much I have already given one as a gift.
Priduct performs as advertised, use it daily. Very happy and satisfied. I highly recomend it.
I have to say, I was skeptical buying this, but I tried it anyway. We often forget to defrost things and then have nothing to make for dinner. I have used this a few times now and it has completely, or near completely defrosted entire packs of chicken, turkey and beef in 1-1 1/2 hours. It's truly helpful if you're like us and you forget to defrost things. Super easy to hand wash and can be easily stored.
Smaller than expected but it’s fine. Works as described.
It's great for defrosting something in a very short time.
I always forget to defrost meat and/or have last minute company for dinner. This little gadget works great. My meat is defrosted perfectly without the microwave rubbery after taste. I highly recommend it. My only draw back is that it had a cover to put over the meat. I don't want kitchen particles or flies to get into my meat as sits on top of this gadget defrosting.
I can’t believe this actually works! Constantly rushing in the morning, I always forget to take meat out the the freezer to thaw out all day. This has changed my life.
I love it and to me it seems to make thawing time quicker.
Definitely thaws quicker than cold water or the fridge overnight... but items need to be flat on it so as much surface of meat hits it. Not as fast as I thought but definitely good when I think of something last minute or plain forget to take out dinner.
This product is great, works exactly as advertised. I didn't think it would work. I had 2 packages of hamburger I needed thawed. I placed one package on the defrosting tray and the other next to the defrosting tray on my stove. In a little over an hour the defrosting tray had it totally thawed, as if I had just brought it home from the store! No mushy meat, or still frozen in the middle. Worked fantastic, I have since used it on chicken, pork chops, all come out wonderful!
I am a very forgetful person so I never think about taking anything out to cook. This tray is my life saver. It defrosted faster than I expected. It was easy to wipe off and clean to be ready to use again. I will be telling everyone about this as it has been a big help to my family.
This kitchen gadget helps me a lot when it comes to defrost frozen meat. I am an easily forgettable person. Often forget to defrost meat for dinner before hand. This plate cut down a lot defrosting time. Great item.
This was a big helper during holidays. It works good thawing raw foods. It seems like it’s made with good quality material. It comes drip tray so there is less mess processed. So far it exceed my expectations!!
Defrosted a large chicken breast in under 30 minutes. Haven't tried anything bigger yet, but probably won't because I eat alone. Amazed me!
It’s simple to use by putting whatever you want to defrosted on the top of the tray. And the tray is large enough to put more food on it at the same time. This tray saves my time of preparing meal. Also, it’s easy to clean and reuse again.
Absolutelly love this product! 💘 Going to buy one more again!
What a great way to defrost your food that is really frozen! I tell you its like magic, what I did was I placed plastic wrap on the board so that there wouldn't be a mess. I walked away for at least 30 mins came back to totally defrosted meat! Before having this product I would have to do any defrosting overnight because it took forever. This product is amazing and I recommend it!!!
Suprisingly, it seems to work very well. We have used this defrosting tray a few times now and it definitely speeds up the defrosting process. Easy to clean too.
Works as advertized!This little item is GREAT! I have used it a dozen times now and each time it thaws the food quickly and throroughly. Thanks to the seller!
Actually works! Maybe not quite as fast as they say, but definitely helpful when I forget to pull meat out.
I bought this because my husband and I are really bad at making sure our meat is defrosted and ready to cook when we are ready to eat. This product works well and is easily cleaned. I am happy thinking my defrosting problems are done.
Certain things it defrosts fast, like steak and ground beef. But pork and ribs take a little longer than advertised
I have been really happy with this. It doesn't thaw instantly like a microwave, but it also doesn't dry out the edges and cook it like a microwave. It is lightweight and small enough to store and the nonstick surface cleans easily.
This defrosting tray actually works as described. It comes with a drip tray to keep the countertop clean when defrosting meat. I see there are some negative reviews saying does not work. I think they must compare the defrosting tray with miscrowave. This is not magic and will not instantly defrost the meat. So I am pretty happy with the this product.
My husband loves this thing! It's perfect when you have things to do before you start dinner. Defrosts and stays clean with the holder underneath. I would recommend it.