We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Fun to use this grill indoors since I don't have an outdoor grill available. Easy cleanup although I haven't put it in the dishwasher. Very little smoke noted
Great product. Cooks exactly as advertised. Absolutely smokeless, thanks!
It is GREAT. It does everything they claim. No smoke. Chicken, steak vegetables are are wonderful. Well worth the money
Thumbs up! Works and looks as described, fast delvery, thank you!
Cooks good and fast but cleaning is not as easy. Storage is challenging but food comes off grease free.
Great price and product but not smokeless.
The wife loves this product. Easy to use, easy to clean. I would give it 6 stars if possible.
Love it. Burgers come out great. Cooks like a gas grill and no smoke.
Love the grill but doesn't clean as easily as advertised.
Got it in mail yesterday, fixed steaks on it tonight and was outstanding!!
Bought this for my dad as he moved to an apt. So no BBQ allowed even on balcony. He loves it and still makes THE BEST STEAKS!!!
Nice item to cook up something quick in house.
Grill does work well, as described, except it is not totally smoke-free. There was some smoke, but not a whole lot. Grill got hot enough. I cooked pork chops on it, and baby-back ribs. The taste and smell was wonderful! Just like if I had cooked them on an outside grill. I am very happy with this grill. And it was a great price as well!
My husband loves it. He cooked hamburgers & tomatoes same time. I would recommend it to all. It does what they say!
I rarely write reviews but I am so excited that I found this grill. I bought one for a friend as well and she thanks me on a daily basis! It’s amazing, so easy to clean and it cooks perfectly. I’m grilling steak, seafood, veggies, you name it, and all to perfection!
Not completely "smokeless", but greatly reduced. The grill surface isn't as easy to clean as expected. But does the job. Recomend it!
This is perfect for my kitchen. It is not smokeless, but the smoke is minimal. Easy to clean.