We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Actually works very well and is much sturdier and classy looking than the plastic version. Honestly, we grill almost daily, year round, and keeping the grill grate clean was nearly impossible before this. The steam actually does work!
It really does work well. It does get my grill grates clean. To bad it leaks a little. That is why I gave it only 3 stars.
It's better quality than I expected. The simple mechanism will allow it to do the job and last a long time. So, I open my barbeque and see a disaster! My son didn't clean up from last season. I let the grill heat up for about 10 minutes or so. After filling the Grill Daddy, I turned the valve to on - loosened the cap as directed and let the steam flow. In literally 3 minutes - the grill was shiney clean. As I was cleaning the grill - I knew I was in for another job cleaning the brush. Nope! the brush was clean as well. This is really a great product and will allow my friends and family to enjoy the fresh taste from a sparkly clean grill. I think it's worth the $.
Great way to clean grill . I use one for each of my grills. Heat up grill for 5 min and clean no nasty chemicals
Works great!! Gave it to my brother for Xmas and he uses it all the time.