We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 30 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I have seen results literally within days I wish I had taken before and after pics but I was getting tired of doing that cuz nothing ever works but this seems to be working
This stuff is truly amazing! It helps keep my face from drying out overnight and soothes the skin on my neckline from breaking out with razor burn since it’s so sensitive. Highly recommend having this as part of your daily routine.
I was not expecting it to be that good. I really love it. A little pricey for me but an awesome cleanser over all.
My favorite moisturizer now hands down. Doesn’t leave my skin oily looking or dry after using it. It’s literally the perfect moisturizer!!
I was expecting some of the charcoal to build up and show how much oil was on my face, but maybe my face wasn’t that dirty after all
The Lumin moisturizer balm has exceeded our expectations. It goes on with a clean finish and keeps skin feeling great all day. We will definitely be checking into the other products that Lumin has to offer.
Great product & fantastic customer service!
I've used many different products in my lifetime. And Lumin is one of the best I've ever come across. It is a little expensive but you get what you pay for. I've used the whole thing for about a month now and it's night and day. I will continue to use Lumin. It is my official go to for all my skin care stuff.
Have been using this product for about a year and I will never use anything else! This has been the only product that hasn’t irritated my skin and makes me look fresh all the time!
This was the perfect gift for my boyfriend who was looking for a high quality face cream. He loves it and already wants another! Highly recommend it.
Bought this for my nephew. Definitely a change in skin glow. Pores reduced. He loves this line.
Noticed a difference after first use. Be conservative when using.
This is my second time buying Lumin. It’s the best men’s moisturizer I have used, and I have tried way too many. The moisturizer feels great and lasts a long time. It’s a non-irritating formula with little to no fragrance. Used twice a day, it will make a difference in how your face feels and looks. But, as with anything, you have to use it as directed. Twice a day and you’re golden!
One of the best cleansers I’ve ever used. Will leave your skin feeling and looking great.
My boyfriend uses this face wash so I decided to as well. It cleared up my skin so quickly and it lasted a long time!
I have been taking this moisturizer for two weeks and really noticed a difference, my skin is less dry and irritable. Really liked it.
Really love the simplicity of Lumin having just a few products. They are simply fast and effective. Clean, masculine branding. Products you can see and feel working. Moisturizer is an instant refresh to your skin. My only issue with Lumin is I keep buying all of their products because all are so good!
I've been using this product for over a year, it cleanses your skin but does it leave it dry so remember to moisturize after using it
Fantastic. Already clearing up my skin!!
I use the charcoal cleaner in the shower in the morning and then balm after and balm right before bed. It has actually eliminated some wrinkles, and made the face smoother.
Came across Lumin several months ago and have used it for a while now so have been a strong believer in the product. Use it at night and like how it makes me feel. Always thought that the skincare process for men was too complicated with too many steps, but Lumin makes it easy.
Stuff works great. Takes about a week to see results starting. Love it, finally a solid face treatment.
Love this product
Wow, my skin has never felt cleaner. Being in the city there's always pollution, dirt, and other grime getting on my face and skin. This charcoal cleanser makes me feel like I have a new face every time I use it! So clean and smooth after.
I have been using this product for over a year and love it. I live in a very dry area and already have dry skin. When using this moisturizer I never have dry flaky skin above my eyes or on my forehead. THANKS!!