We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 30 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Top picks just for you
Came across Lumin several months ago and have used it for a while now so have been a strong believer in the product. Use it at night and like how it makes me feel. Always thought that the skincare process for men was too complicated with too many steps, but Lumin makes it easy.
Stuff works great. Takes about a week to see results starting. Love it, finally a solid face treatment.
Love this product
Wow, my skin has never felt cleaner. Being in the city there's always pollution, dirt, and other grime getting on my face and skin. This charcoal cleanser makes me feel like I have a new face every time I use it! So clean and smooth after.
I have been using this product for over a year and love it. I live in a very dry area and already have dry skin. When using this moisturizer I never have dry flaky skin above my eyes or on my forehead. THANKS!!
Excellent face cleanser and container seals well so it’s shower safe. Love the whole Lumin line
Excellent moisturizer overall. I have sensitive skin and this one gives me no side effects. Leaves my skin actually feeling fresh and hydrated. This brand makes skin care so easy.
This is another great product from Lumin. I began using this product and my facial skin felt amazing. I would definitely recommend this and all Lumin products to males of any age!
A little pricey but good stuff. I love it. Anyway, totally worth every cent it costs.
Awesome product, wish it was sold in larger quantities. Great value, and works well
Noticeable difference after one night of use, no joke! This stuff is legit, noticing better looking skin as I use it every night.
I’m very happy with this purchase. I’ve been using the moisturizer cream at night and in the morning for a week and already notice a big difference. Little wrinkles have faded away and my skin is brighter. I’m really happy and will try the eye cream next.
Will buy again. Cleaned my face deep, leaving it to shine.
I bought this and I could tell a noticeable difference in 2 weeks! Will definitely keep buying
I'm 46 and no it's not perfect skin, but this is a great light moisturizer I can wear everyday to help keep my skin as healthy and hydrated as possible. I mean 20 year olds can't believe I'm in my 40s, so like, that's something.
I've been using Lumin products for about 6 months, a great product!
Use this daily and I like it.
I don’t know if charcoal really does anything, but I like this product a lot. It’s rich and it quickly cleans my face. The smell is pleasant and not overbearing. Recommended.
I have seen results literally within days I wish I had taken before and after pics but I was getting tired of doing that cuz nothing ever works but this seems to be working
This stuff is truly amazing! It helps keep my face from drying out overnight and soothes the skin on my neckline from breaking out with razor burn since it’s so sensitive. Highly recommend having this as part of your daily routine.
I was not expecting it to be that good. I really love it. A little pricey for me but an awesome cleanser over all.
My favorite moisturizer now hands down. Doesn’t leave my skin oily looking or dry after using it. It’s literally the perfect moisturizer!!
I was expecting some of the charcoal to build up and show how much oil was on my face, but maybe my face wasn’t that dirty after all
The Lumin moisturizer balm has exceeded our expectations. It goes on with a clean finish and keeps skin feeling great all day. We will definitely be checking into the other products that Lumin has to offer.
Great product & fantastic customer service!